Frequently Asked Questions about Occupational Health

If you would like to discuss any questions with us directly, give us a call at +60327184377

How do I know if my pain is work-related?

This greatly depends on the type of pain you are experiencing. Some pain comes about because of repetitive motion that might seem inconsequential. Other pain comes directly from an injury or accident that happens at work. This is where our services in medical surveillance help clients and their employees. Kindly book an appointment with our occupational health doctor for further test and screening.

We help determine the cause as well as the prognosis. When employees can recover without fear of termination from the position, employers experience increased morale and employee loyalty. We help employers provide this security to their workforce by ensuring that each employee is ruled fit and able to return to work as soon as they are medically able to do so. Waiting for a return to work may seem like a vacation but lingering at home can result in depression, instead.

Why do I need telemedicine service?

Everyone benefits when crucial information is shared in an efficient manner. When omissions disappear and missing information replaces those gaps in a patient’s record, all health care professionals can provide more thorough, accurate services.

The ability to view a patient’s medical information requires a valid need to view, protecting the patient’s privacy from those who do not need access. When physicians, specialists, critical care providers, nurses, and others can work together remotely, their care improves significantly.

Other areas of a patient’s life are also positively impacted when telemedicine is implemented. Decreased need for traveling to appointments allows work and school to continue uninterrupted. Improved care of ongoing, chronic illnesses or diseases decreases costs, as well, and can lead to shorter or fewer hospital admissions.

I feel that my workstation is improperly set up. What can I do?

This greatly depends on which industry you are involved in. Office environments may seem completely safe and without any type of risk, but eye strain, muscle fatigue, and joint pain can develop due to the way your computer, chair, and other tools are set up. Your desk may be too high or too low. Your monitor might direct the glare from sunlight into your eyes. Many factors come into play in a small office area.

Other industries implement larger, more complicated workstations. Understanding your rights to a safe place to work can give you the confidence to discuss such concerns with us at Berkat. We can explain in further detail the legislation that pertains directly to your industry. We may need to consult with you in more detail. Providing us with photos or diagrams of your workstation can assist us in helping you troubleshoot areas, give you further information about who you can contact about possible violations, and help you protect your health from unnecessary risks.

I don’t know what the occupational health care at my workplace covers. What should I do?

Ask your human resources department to explain which services are covered. If the options explained to you seem inadequate, many times a change can be made. This new plan may cost slightly more, but the benefits should outweigh any additional deductions you experience from your pay. On the other hand, if services seem to cover services that you most likely will never need, you can ask for a smaller plan. If you already are at the most basic level, decreasing your plan’s coverage might not be possible.